Contact us

Our office hours are Monday to Friday 8am – 4pm, except Wednesday 8am-12pm.

Head Office

Thamesbank Credit Union
The Bungalow,
Pinkwell Lane, Hayes

Call Us

Follow us

Connect with us on our social media channels for the latest news and updates.


If you are left unsatisfied at all with Thamesbank Credit Union service it’s in your right to make your complaint known to us. Full details on Thamesbank Credit Union complaints procedure is available here.

We recommend that you e-mail us directly in the instance of a complaint. 

Enquiry form

    For additional support or advice, you can get in get in touch with one of the following:


    • Contact you local Citizens Advice on 03444 111 444 or visit their Adviceguide website for more information.
    • StepChange provide free, independent and confidential debt advice.
    • National Debtline offers free, independent and confidential advice on dealing with your debts.
    • The Money Advice Service can help with money management and budgeting.